Privacy Policy

LoanReviewHQ, LLC ("LoanReviewHQ") is committed to safeguarding your privacy on our website located at www.LoanReviewHQ.com.  We use this privacy policy ("Policy") to clearly disclose to you our privacy practices in a manner that is easy to understand.  If there is something you do not understand about our privacy practices, please feel free to contact us at 1(800) 240-2969 or contact us via our contact form on the contact page of this website or email us directly at Contact@LoanReviewHQ.com.

This Policy does not apply to products or services provided, or information obtained, other than through this website.

We may change this Policy from time to time so please check back often.  If we significantly change our collection, use, or disclosure practices, we will try to send you a notice via email if you have provided us with an email address.  This Policy is effective as of March 30, 2018.

What Information does LoanReviewHQ collect from you?

We collect information that may or may not directly identify you ("Information").  We collect the following categories of Information:

  • When you contact us via the company email address, we will collect your contact information and any information you include in your email
  • When you visit and navigate our site, use our applications or third party sites, or open our emails, we may collect technical information about your use of our site including IP address, device identifier, and viewing information.

No Use by Children

This website does not intend to market any products or services to children under thirteen years of age.  LoanReviewHQ does not knowingly gather or solicit data from such individuals. By using the site, you represent that you are not under thirteen years of age.

How do we collect Information from you?

Indirect Collection – Cookies and Other Technology

As part of offering and providing customizable and personalized services, many websites use cookies and other online tracking technologies to store and sometimes track information about you.  We may use these technologies to:

  • Provide you with personalized content based on your use of our site
  • Enable you to more easily use our site by remembering and using your computer information
  • Evaluate, monitor and analyze the use of our site and its traffic patterns to help improve our site and services
  • Assist us with ad reporting functions such as to learn which ads are bringing users to our website

The types of technologies we use include:

Cookies.  A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive.  Cookies enable us to identify your browser as a unique user. Cookies may involve the transmission of information from us to you and from you to us.  Cookies may also be used by another party on our behalf to transfer information to us in accordance with their privacy policy. Some cookies are "persistent cookies."  They are used by us each time you access our website. Other cookies are called "session cookies." Session cookies are used only during a specific browsing session. We may use a session cookie, for example, to remember that you have already navigated through a particular menu.  We may also use "analytics cookies" that allow web analytics services to recognize your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. This information is provided anonymously for statistical analysis only.  Analytics cookies are usually persistent cookies.

You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent.  You may lose some features or functionality when you disable cookies.  Remember that disabling cookies is browser specific. If you log on using Internet Explorer, you must also disable cookies in Safari if you use that browser at a different time.

Google Analytics: Google Analytics is a web analysis service provided by Google Inc.  Google utilizes user data such as browser and computer settings like screen resolution, operating system and cookies that track whether a user is a returning visitor to track and examine the use of this website, to prepare reports on the user’s activities and share them with other Google services.  Google may use the data collected to contextualize and personalize the ads of its own advertising network. The data collected by Google Analytics does not contain any information that personally identifies you. Click here to review the Google privacy policy.

User ID for Google Analytics: Google Analytics makes use of a feature called “User ID.”  This setup allows for a more accurate tracking of users by associating that user with the same ID over various sessions and devices.  It is set up in a way that does not allow Google to personally identify an individual or permanently identify a particular device. The User ID extension might make it possible to connect data from Google Analytics with other data about the user collected through this website. The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner.

To opt out of tracking through Google Analytics, please contact us via the contact information provided at the end of this Policy.  You can also learn more about this technology and how to opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on.

How do we use your Information?

Our main goal in collecting Information is to improve the site and provide you with the best possible experience on the site.  We use your Information to:

  • Make our products, services, and website better
  • Compile, analyze and do research on our user demographics and behavior
  • Detect, investigate and prevent activities that may violate our policies or be illegal
  • Use and share location data only to provide and improve our service

Who is collecting Information?

Except as provided in this Policy, only LoanReviewHQ and our service providers will store and/or have access to your Information.  If Information is to be collected and/or maintained by any company other than LoanReviewHQ, we will try to notify you by email (if you have provided an email), on the website, or in an updated version of this Policy.

Other websites to which we link may collect information about you when you visit those sites.  The information practices of other websites linked to our websites are not covered by this Policy.

With whom does LoanReviewHQ share your Information?

Other than with our service providers, we will not disclose any of your Information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below.

We also may disclose your Information in special cases.  For example, when we believe that we must disclose Information to identify, contact or bring legal action against someone who may be violating our Terms of Use, or may be causing injury to or interfering with our rights or property, other website users or customers and their information, or anyone else who may be harmed by such activities.  LoanReviewHQ and our service providers may disclose, access or monitor your Information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services and our information security.

As we continue to develop our business, we may buy or sell businesses or assets.  In such transactions, confidential customer information generally is one of the transferred business assets.  In the event of a transaction involving the sale of some or all of LoanReviewHQ’s businesses, customer and site visitor information may be one of the transferred assets and may be disclosed in connection with negotiations relating to a proposed transaction.  In such case, the transferred information may become subject to a different privacy policy.

What security precautions are in place to protect against the loss, misuse, or alteration of my Information?

Although we have the above data security safeguards in place, no data transmission over the Internet can be guaranteed to be 100% secure.  Except as specifically stated, this site does not use security encryption measures. Information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using e-mail, potentially could be collected and used by others.  This may result in unsolicited messages from third parties or use of such Information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your Information, we cannot ensure or warrant the security of any Information you transmit to us or from our services, and you do so at your own risk.  Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.

How can I control my Information?

We offer our customers choices for the collection, use and sharing of certain information.  You may contact us at 1(800) 240-2969 or via our contact form on the contact page of this website if you wish to view, edit, or delete information that directly identifies you (e.g., name, phone number, etc.) from our database, and we will use commercially reasonable efforts to accommodate your request.  

If you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of this website, you should contact a representative of LoanReviewHQ at 1(800) 240-2969 or contact us via our contact form on the contact page of this website or email us directly at Contact@LoanReviewHQ.com

Not all information collected through this website (e.g., data collected through cookies) will be viewable and editable through this method.  However, you may opt-out of such data collection by following the procedure in the Opt-Out section below.

Opt-out

To ensure that you will not receive recurring marketing or other information from us unless you choose to, we will provide you with simple instructions on each marketing email from LoanReviewHQ for you to let us know that you have chosen to stop receiving such emails from us.  You may opt-out of cookie placement through your browser settings. You understand that without the use of cookies, your user experience may be limited.

Do Not Track

Do Not Track ("DNT") is a privacy preference that users can set in their web browsers.  While the United States Federal Trade Commission has endorsed DNT, our website does not support DNT codes.  However, except in the case of analytics cookies, remarketing and other features of Google Analytics described above, our website limits tracking to the internal uses described above.  Except in the case of analytics cookies, remarketing and other features of Google Analytics described above, our website does not track your use across multiple websites; however, other websites to which we link may.  Please review their privacy policies to understand how you may be tracked.

What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users.  Ultimately, you are solely responsible for maintaining the secrecy of any of your information. Please be careful and responsible whenever you are online.

Your California Privacy Rights

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of "personal information" (as defined in Section 1798.83(e)(7)) to third parties for their direct marketing purposes.  To make such a request, please email us by using our contact form on this website, or contact us via regular mail at:

408 West 83rd Terrace

Kanas City, MO 64114

Make sure to state that you are a California Resident.

Who do users contact with questions or concerns about our Policy?

If you need further assistance, please send an e-mail or write us at:

LoanReviewHQ

408 West 83rd Terrace

Kanas City, MO 64114